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What is MSP?

And other frequently asked questions

What is MedSpa Partners?

MedSpa Partners (MSP) is acquiring leading Medical Aesthetics clinics throughout the United States and Canada, with the goal of allowing our industry-leading partners to achieve their personal and professional aspirations by creating world-class customer experiences through support, collaboration, and community.

Frequently Asked Questions

What do you mean by “partner”?

Exactly what the true definition of partner should be: Working together for our mutual benefit. That means that you are not the recipient of decisions we make in your clinic, but instead, you are a participant in the decision-making process.

In addition, we give you the opportunity to “roll equity” when we purchase your business, which means you can take a portion of your purchase price and exchange it for shares in MedSpa Partners in what is, in most cases, a tax-free rollover. This allows you to enjoy the long-term financial benefits of the leading Medical Aesthetics platform.  That is what being partners is all about.

Will you change the brand of my practice?

Our belief is that we are buying premium practices that have a substantial amount of brand reputation and goodwill. Your brand and legacy will live on.

Can I still practice after partnering with MSP?

Absolutely. In fact, we all want you to practice as long as possible. However, some doctors will want to slow down over time and together we will work on creating and implementing a succession plan that works for the partnership.

Will you change how I practice?

We believe excellence comes from specializing. As a doctor, your specialty is creating world-class patient outcomes. As business leaders we specialize in creating world-class businesses. If we create excellence for the business parts and you create excellence for the clinical parts, the partnership will thrive. That means that we don’t tell you things like what fillers or neuromodulators to inject, what nurses to hire or other things that affect the patient’s clinical experience. We are there to help create world-class customer experiences in a culture that is efficient, profitable and overwhelmingly positive.

What will happen to my clinic team after partnering with MSP?

We’ve all been through acquisitions ourselves, and we recognize that this can be a time of uncertainty and anxiety for many people. That’s why one of our top priorities is ensuring that your team feels supported and motivated – it’s their talent, engagement, and passion that is the key to creating a great customer experience. We will work very closely with you to design a transition plan that is transparent, respectful, and – ultimately – motivating to your team members. The feedback that we have received from the clinic teams we have already partnered with has been extremely positive and exciting.

Will you change my clinic?

The first question is whether we as a partnership decide what changes are needed but together and in consultation with your clinic team we will decide on those changes to create world-class customer experiences. At MSP, the customer experience is our guiding light for all of our decisions.

How much will you pay for my practice?

The price we pay for practices is dependent on several factors, but the most important ones are the amount of EBITDA being generated, the rate of growth and overall operational efficiency.

What to Expect in the Process

start

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NDA

A mutual Non-Disclosure Agreement will be signed by us and you: This protects us both from disclosing sensitive information. In addition, we do not share financial information during this process with any of our doctor partners. This is kept strictly confidential.
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Basic Financial Information

This information is for us to better understand your financial performance which will help us in formulating the valuation of your clinic.
Q-&-A

Q&A About Financials

Throughout the process we will have questions, but what is important for you is normalizing your earnings before interest, taxes, depreciation and amortization (EBITDA). Normalization means taking out the expenses that will not continue on after your practice is purchased. This will, in-turn, give you a larger EBITDA and subsequently a larger valuation.
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Clinic Visit

This is imperative to give us an idea of your current practice as well as the potential synergies.
LOI

Letter of Intent (LOI)

This is how MSP will be providing you an offer. The LOI will outline the price and terms and is non-binding until the final purchase documents are executed.
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Due Diligence

Once an LOI is signed we will go through a process of due diligence to fully analyze the business from a financial, operational and legal perspective. During this process a Quality of Earnings (QoE) will be performed by a third-party firm to verify the financials.
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Legals

Once due diligence is completed, legal documents will be drafted for review by you and your lawyer.
Signed

Closed

Once all legal documents are signed and funds have exchanged hands, the transaction is closed and the partnership begins.